Brick Lane Are Hiring An Online Customer Service Rep

Job

Brick Lane Are Hiring An Online Customer Service Rep

Posted February 1, 2021

This posting is more than 1 year old

Brick Lane operate a substantial brewery in Melbourne's south-east and their beers can be found in many parts of the country. 

If you'd like to help get that beer into people's homes, they're hiring a casual online customer service rep. 


Job Description: Online Customer Service Rep

Brick Lane Brewing is a proudly independent brewer making awesome beers and ciders from its world-class brewery in Dandenong.

The Brick Lane Brewing Community includes all those who enjoy good beer – our consumers, customers, partner brewers, suppliers, friends and other independent brewers. We have an amazing home base in Dandenong and believe in inclusivity and diversity in brewing and that we have an obligation to do good in our community and environment. We actively engage with a broad range of partners across a variety of areas through brewing great beers, partnering with customers in the trade, and helping community organisations and charities.

Seeking a casual Online Store Customer Service Rep for an immediate start

In this role, you’ll be responsible for managing all aspects of the Brick Lane online store delivering prompt, high-quality customer experiences to our valuable online customers.  This role manages all aspects of online order fulfilment, through the execution and management of online orders from order, through to delivery through our delivery partners. In addition, this role will manage the online store warehouse space, including management of merchandise and stock.

The successful candidate will have previous experience strong computer skills with great ability to quickly learn new technology.  They will have great customer service experience, awesome organisational skills and be calm under pressure.  Customer service experience and/or warehouse experience will be highly regarded.  We are a small and dynamic team – looking for team players willing to roll their sleeves up and deliver results!

This role is physically active and may require moving heavy loads, bending and stretching.

The right to work in Australia essential. 

Please send expressions of interest to jobs@bricklanebrewing.com.

Please note that we are not accepting applications from recruitment agencies.

Want to know more about Brick Lane Brewing?  Check us out at www.bricklanebrewing.com, on Facebook, Twitter and Instagram.