Brick Lane operate a major brewery in Melbourne's south east and their beers can be found far and wide across Australia.
If you'd like to help connect more people to the Brick Lane beers, they're hiring an experiences and events manager.
JOB DESCRIPTION: EXPERIENCES & EVENTS MANAGER
Brick Lane Brewing is a proudly independent brewer making incredible beers, ciders and other delicious beverages from its state-of-the-art brewery in Dandenong.
The Brick Lane Brewing Community includes all those who enjoy good beer – our consumers, customers, partner brewers, suppliers, friends and other independent brewers. We are a fun, dynamic group of passionate people with a fantastic home base in Dandenong. We believe in inclusivity and diversity and know we have an obligation to do good in our community, so that's what we do!. We actively engage with a broad range of partners across various areas – from brewing extraordinary beers, partnering with customers in the trade and helping community organisations and charities.
Join our team in this tremendous opportunity to design, build and lead the end-to-end development of all Brick Lane Events and Experiences, including our eCommerce site
In this role, you'll be responsible for creating, overseeing, and managing all significant consumer-facing experiences for Brick Lane, including the Dandenong Tap Room, Brewery site events and experiences, our Queen Vic Market bar & tasting room, plus major consumer and Brick Lane events. You will also be the champion for our consumers shopping on www.bricklanebrewery.com with a focus on delivering a seamless and meaningful eCommerce experience from the time they order through to when they receive their delectable parcel in the post. Responsibilities would include supporting the broader team with insights, content development, promotions and optimisation initiatives that enrich the experience while overseeing the day to day operational needs to ensure key financial deliverables are achieved.
Key to this role will be building and managing destinations and experiences at our Brick Lane Brewery, our online site and our new CBD venue that showcase the quality of the Brick Lane brand, beers, people and community. You'll develop innovative experiences and events to attract existing patrons of our venues and to draw in new patrons, develop the positioning, presentation and service standard and guidelines for these venues and manage the tastings, bar and retail sales at both venues through a team of casual and in house staff. In addition to our venues, you will work with our Marketing and Sales teams to design, build and execute special events and customer activations. You will be a natural collaborator who can effectively engage with a wide range of stakeholders and provide clear recommendations through to the Marketing Director and team aimed at continual improvements and enhancements.
You'll bring solid prior experience and a passion for Hospitality, Event and Function Management and exceptional customer service skills. Candidates with expertise in designing innovative venues and experiences/events will be highly regarded. You'll also need experience training and engaging a hospitality staff team and proficiency in staff rostering and POS management.
As part of a small and dynamic team, you are a team player, willing to roll your sleeves up and deliver results.
Responsible Service of Alcohol and a Victorian Driver's Licence are required for this role. Cicerone Server certification is highly regarded.
The right to work in Australia essential, and after hours and weekend work will be required to fulfil the role's requirements.
Please note that we are not accepting applications from recruitment agencies.
Want to know more about Brick Lane Brewing? Check us out at www.bricklanebrewing.com, on Facebook, Twitter and Instagram.