Nillumbik Cellars Are Hiring An E-Commerce Specialist


Nillumbik Cellars Are Hiring An E-Commerce Specialist

Posted October 3, 2023

This posting is more than 6 months old

Wine Sellers Direct is the online arm of one of Australia's longest-established retailers of wine, spirits and craft beer. If you'd like to join the business as an e-commerce customer service specialist, they want to hear from you. 

Job Description: E-commerce Customer Service Specialist

Wine Sellers Direct is the online liquor arm of our well-established, family-owned, independent liquor store located in Diamond Creek. We offer an exciting and extensive range of Wine, Craft Beer & Spirits.

The Role

Wines Sellers Direct has an exciting opportunity in the role of E-commerce Customer Service Specialist involving the following tasks:

  • Customer Service (Inbound & Outbound via Telephone, Instant Chat & Email)
  • Order processing
  • Manual Handling up to 25kg
  • Liaise with internal & external stakeholders
  • Administration & other business related tasks as required
  • This role is exclusively on-site (Victoria, Diamond Creek)

The successful candidate will have the following attributes:

  • Available weekends
  • Ecommerce experience an advantage
  • Exceptional written and verbal English communication skills

The Opportunity:

  • Immediate start in full-time capacity in a rapidly growing business
  • On-going training opportunities to enhance your skills and career progression within this fast paced growing organisation
  • Competitive remuneration package

Previous liquor industry experience highly regarded. 

If this role sounds right for you email please with your resume and cover letter. Please note telephoning or presenting in-store in relation to this role will automatically exclude your application.